{"id":50471,"date":"2021-11-18T17:10:52","date_gmt":"2021-11-18T06:10:52","guid":{"rendered":"https:\/\/www.icmarkets.com\/blog\/?p=50471"},"modified":"2021-11-18T17:10:52","modified_gmt":"2021-11-18T06:10:52","slug":"scheduled-maintenance-to-customer-support-november-20","status":"publish","type":"post","link":"https:\/\/www.icmarkets.com.au\/blog\/scheduled-maintenance-to-customer-support-november-20\/","title":{"rendered":"Scheduled Maintenance to Customer Support &#8211; November 20"},"content":{"rendered":"<p>Dear Trader,<\/p>\n<p>Due to routine maintenance, our automated chat service may be temporarily interrupted at 4pm AEDT (UTC+11:00) and 1 PM SGT\u00a0(UTC+08:00).<\/p>\n<p>We apologise in advance for any inconvenience caused and thank you for your understanding. If you have any questions or require any assistance, please contact our Support team via email:\u00a0<a href=\"mailto:support@icmarkets.com.au\">support@icmarkets.com.au<\/a><\/p>\n<p>Kind Regards,<\/p>\n<p>IC Markets<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dear Trader, Due to routine maintenance, our automated chat service may [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":49996,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[340,197],"tags":[],"class_list":["post-50471","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured-posts","category-trading-schedule"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - aioseo.com -->\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"IC Markets\"\/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.icmarkets.com.au\/blog\/scheduled-maintenance-to-customer-support-november-20\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.1.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"IC Markets | Official Blog | Blog\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Scheduled Maintenance to Customer Support \u2013 November 20 | IC Markets | Official Blog\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/www.icmarkets.com.au\/blog\/scheduled-maintenance-to-customer-support-november-20\/\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/www.icmarkets.com.au\/blog\/wp-content\/uploads\/2021\/10\/Blog-24-26.png\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/www.icmarkets.com.au\/blog\/wp-content\/uploads\/2021\/10\/Blog-24-26.png\" \/>\n\t\t<meta property=\"og:image:width\" content=\"826\" \/>\n\t\t<meta property=\"og:image:height\" content=\"511\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2021-11-18T06:10:52+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2021-11-18T06:10:52+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Scheduled Maintenance to Customer Support \u2013 November 20 | IC Markets | Official Blog\" \/>\n\t\t<meta name=\"twitter:image\" content=\"https:\/\/www.icmarkets.com.au\/blog\/wp-content\/uploads\/2021\/10\/Blog-24-26.png\" \/>\n\t\t<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t\t<meta name=\"twitter:data1\" content=\"IC Markets\" \/>\n\t\t<meta name=\"twitter:image:src\" content=\"https:\/\/www.icmarkets.com.au\/blog\/wp-content\/uploads\/2021\/10\/Blog-24-26.png\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\\\/scheduled-maintenance-to-customer-support-november-20\\\/#article\",\"name\":\"Scheduled Maintenance to Customer Support \\u2013 November 20 | IC Markets | Official Blog\",\"headline\":\"Scheduled Maintenance to Customer Support &#8211; November 20\",\"author\":{\"@id\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\\\/author\\\/ic-markets\\\/#author\"},\"publisher\":{\"@id\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\\\/#organization\"},\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\\\/wp-content\\\/uploads\\\/2021\\\/10\\\/Blog-24-26.png\",\"width\":826,\"height\":511},\"datePublished\":\"2021-11-18T17:10:52+11:00\",\"dateModified\":\"2021-11-18T17:10:52+11:00\",\"inLanguage\":\"en-US\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\\\/scheduled-maintenance-to-customer-support-november-20\\\/#webpage\"},\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\\\/scheduled-maintenance-to-customer-support-november-20\\\/#webpage\"},\"articleSection\":\"Featured, Trading Schedule\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\\\/scheduled-maintenance-to-customer-support-november-20\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\\\/category\\\/trading-schedule\\\/#listItem\",\"name\":\"Trading Schedule\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\\\/category\\\/trading-schedule\\\/#listItem\",\"position\":2,\"name\":\"Trading Schedule\",\"item\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\\\/category\\\/trading-schedule\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\\\/scheduled-maintenance-to-customer-support-november-20\\\/#listItem\",\"name\":\"Scheduled Maintenance to Customer Support &#8211; November 20\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\\\/scheduled-maintenance-to-customer-support-november-20\\\/#listItem\",\"position\":3,\"name\":\"Scheduled Maintenance to Customer Support &#8211; November 20\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\\\/category\\\/trading-schedule\\\/#listItem\",\"name\":\"Trading Schedule\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\\\/#organization\",\"name\":\"IC Markets | Official Blog\",\"description\":\"Blog\",\"url\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\\\/\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\\\/author\\\/ic-markets\\\/#author\",\"url\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\\\/author\\\/ic-markets\\\/\",\"name\":\"IC Markets\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\\\/scheduled-maintenance-to-customer-support-november-20\\\/#authorImage\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a604b89680fcc3028addbbe9ee89db3b8fb2332606454944037de05ebdd3be3e?s=96&d=wp_user_avatar&r=g\",\"width\":96,\"height\":96,\"caption\":\"IC Markets\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\\\/scheduled-maintenance-to-customer-support-november-20\\\/#webpage\",\"url\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\\\/scheduled-maintenance-to-customer-support-november-20\\\/\",\"name\":\"Scheduled Maintenance to Customer Support \\u2013 November 20 | IC Markets | Official Blog\",\"inLanguage\":\"en-US\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\\\/scheduled-maintenance-to-customer-support-november-20\\\/#breadcrumblist\"},\"author\":{\"@id\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\\\/author\\\/ic-markets\\\/#author\"},\"creator\":{\"@id\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\\\/author\\\/ic-markets\\\/#author\"},\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\\\/wp-content\\\/uploads\\\/2021\\\/10\\\/Blog-24-26.png\",\"@id\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\\\/scheduled-maintenance-to-customer-support-november-20\\\/#mainImage\",\"width\":826,\"height\":511},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\\\/scheduled-maintenance-to-customer-support-november-20\\\/#mainImage\"},\"datePublished\":\"2021-11-18T17:10:52+11:00\",\"dateModified\":\"2021-11-18T17:10:52+11:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\\\/\",\"name\":\"IC Markets | Official Blog\",\"description\":\"Blog\",\"inLanguage\":\"en-US\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.icmarkets.com.au\\\/blog\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO -->\n\n","aioseo_head_json":{"title":"Scheduled Maintenance to Customer Support \u2013 November 20 | IC Markets | Official Blog","description":"","canonical_url":"https:\/\/www.icmarkets.com.au\/blog\/scheduled-maintenance-to-customer-support-november-20\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.icmarkets.com.au\/blog\/scheduled-maintenance-to-customer-support-november-20\/#article","name":"Scheduled Maintenance to Customer Support \u2013 November 20 | IC Markets | Official Blog","headline":"Scheduled Maintenance to Customer Support &#8211; November 20","author":{"@id":"https:\/\/www.icmarkets.com.au\/blog\/author\/ic-markets\/#author"},"publisher":{"@id":"https:\/\/www.icmarkets.com.au\/blog\/#organization"},"image":{"@type":"ImageObject","url":"https:\/\/www.icmarkets.com.au\/blog\/wp-content\/uploads\/2021\/10\/Blog-24-26.png","width":826,"height":511},"datePublished":"2021-11-18T17:10:52+11:00","dateModified":"2021-11-18T17:10:52+11:00","inLanguage":"en-US","mainEntityOfPage":{"@id":"https:\/\/www.icmarkets.com.au\/blog\/scheduled-maintenance-to-customer-support-november-20\/#webpage"},"isPartOf":{"@id":"https:\/\/www.icmarkets.com.au\/blog\/scheduled-maintenance-to-customer-support-november-20\/#webpage"},"articleSection":"Featured, Trading Schedule"},{"@type":"BreadcrumbList","@id":"https:\/\/www.icmarkets.com.au\/blog\/scheduled-maintenance-to-customer-support-november-20\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/www.icmarkets.com.au\/blog#listItem","position":1,"name":"Home","item":"https:\/\/www.icmarkets.com.au\/blog","nextItem":{"@type":"ListItem","@id":"https:\/\/www.icmarkets.com.au\/blog\/category\/trading-schedule\/#listItem","name":"Trading Schedule"}},{"@type":"ListItem","@id":"https:\/\/www.icmarkets.com.au\/blog\/category\/trading-schedule\/#listItem","position":2,"name":"Trading Schedule","item":"https:\/\/www.icmarkets.com.au\/blog\/category\/trading-schedule\/","nextItem":{"@type":"ListItem","@id":"https:\/\/www.icmarkets.com.au\/blog\/scheduled-maintenance-to-customer-support-november-20\/#listItem","name":"Scheduled Maintenance to Customer Support &#8211; November 20"},"previousItem":{"@type":"ListItem","@id":"https:\/\/www.icmarkets.com.au\/blog#listItem","name":"Home"}},{"@type":"ListItem","@id":"https:\/\/www.icmarkets.com.au\/blog\/scheduled-maintenance-to-customer-support-november-20\/#listItem","position":3,"name":"Scheduled Maintenance to Customer Support &#8211; November 20","previousItem":{"@type":"ListItem","@id":"https:\/\/www.icmarkets.com.au\/blog\/category\/trading-schedule\/#listItem","name":"Trading Schedule"}}]},{"@type":"Organization","@id":"https:\/\/www.icmarkets.com.au\/blog\/#organization","name":"IC Markets | Official Blog","description":"Blog","url":"https:\/\/www.icmarkets.com.au\/blog\/"},{"@type":"Person","@id":"https:\/\/www.icmarkets.com.au\/blog\/author\/ic-markets\/#author","url":"https:\/\/www.icmarkets.com.au\/blog\/author\/ic-markets\/","name":"IC Markets","image":{"@type":"ImageObject","@id":"https:\/\/www.icmarkets.com.au\/blog\/scheduled-maintenance-to-customer-support-november-20\/#authorImage","url":"https:\/\/secure.gravatar.com\/avatar\/a604b89680fcc3028addbbe9ee89db3b8fb2332606454944037de05ebdd3be3e?s=96&d=wp_user_avatar&r=g","width":96,"height":96,"caption":"IC Markets"}},{"@type":"WebPage","@id":"https:\/\/www.icmarkets.com.au\/blog\/scheduled-maintenance-to-customer-support-november-20\/#webpage","url":"https:\/\/www.icmarkets.com.au\/blog\/scheduled-maintenance-to-customer-support-november-20\/","name":"Scheduled Maintenance to Customer Support \u2013 November 20 | IC Markets | Official Blog","inLanguage":"en-US","isPartOf":{"@id":"https:\/\/www.icmarkets.com.au\/blog\/#website"},"breadcrumb":{"@id":"https:\/\/www.icmarkets.com.au\/blog\/scheduled-maintenance-to-customer-support-november-20\/#breadcrumblist"},"author":{"@id":"https:\/\/www.icmarkets.com.au\/blog\/author\/ic-markets\/#author"},"creator":{"@id":"https:\/\/www.icmarkets.com.au\/blog\/author\/ic-markets\/#author"},"image":{"@type":"ImageObject","url":"https:\/\/www.icmarkets.com.au\/blog\/wp-content\/uploads\/2021\/10\/Blog-24-26.png","@id":"https:\/\/www.icmarkets.com.au\/blog\/scheduled-maintenance-to-customer-support-november-20\/#mainImage","width":826,"height":511},"primaryImageOfPage":{"@id":"https:\/\/www.icmarkets.com.au\/blog\/scheduled-maintenance-to-customer-support-november-20\/#mainImage"},"datePublished":"2021-11-18T17:10:52+11:00","dateModified":"2021-11-18T17:10:52+11:00"},{"@type":"WebSite","@id":"https:\/\/www.icmarkets.com.au\/blog\/#website","url":"https:\/\/www.icmarkets.com.au\/blog\/","name":"IC Markets | Official Blog","description":"Blog","inLanguage":"en-US","publisher":{"@id":"https:\/\/www.icmarkets.com.au\/blog\/#organization"}}]},"og:locale":"en_US","og:site_name":"IC Markets | Official Blog | Blog","og:type":"article","og:title":"Scheduled Maintenance to Customer Support \u2013 November 20 | IC Markets | Official Blog","og:url":"https:\/\/www.icmarkets.com.au\/blog\/scheduled-maintenance-to-customer-support-november-20\/","og:image":"https:\/\/www.icmarkets.com.au\/blog\/wp-content\/uploads\/2021\/10\/Blog-24-26.png","og:image:secure_url":"https:\/\/www.icmarkets.com.au\/blog\/wp-content\/uploads\/2021\/10\/Blog-24-26.png","og:image:width":826,"og:image:height":511,"article:published_time":"2021-11-18T06:10:52+00:00","article:modified_time":"2021-11-18T06:10:52+00:00","twitter:card":"summary_large_image","twitter:title":"Scheduled Maintenance to Customer Support \u2013 November 20 | IC Markets | Official Blog","twitter:image":"https:\/\/www.icmarkets.com.au\/blog\/wp-content\/uploads\/2021\/10\/Blog-24-26.png","twitter:label1":"Written by","twitter:data1":"IC Markets","twitter:image:src":"https:\/\/www.icmarkets.com.au\/blog\/wp-content\/uploads\/2021\/10\/Blog-24-26.png"},"aioseo_meta_data":{"post_id":"50471","title":null,"description":null,"keywords":null,"keyphrases":null,"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"Article","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"local_seo":null,"breadcrumb_settings":null,"limit_modified_date":false,"ai":null,"created":"2024-03-17 21:17:25","updated":"2025-12-25 07:29:30","focus_keyword":null,"additional_keywords":null,"truseo_locale":null,"seo_analyzer_scan_date":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/www.icmarkets.com.au\/blog\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/www.icmarkets.com.au\/blog\/category\/trading-schedule\/\" title=\"Trading Schedule\">Trading Schedule<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tScheduled Maintenance to Customer Support \u2013 November 20\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/www.icmarkets.com.au\/blog"},{"label":"Trading Schedule","link":"https:\/\/www.icmarkets.com.au\/blog\/category\/trading-schedule\/"},{"label":"Scheduled Maintenance to Customer Support &#8211; November 20","link":"https:\/\/www.icmarkets.com.au\/blog\/scheduled-maintenance-to-customer-support-november-20\/"}],"_links":{"self":[{"href":"https:\/\/www.icmarkets.com.au\/blog\/wp-json\/wp\/v2\/posts\/50471","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.icmarkets.com.au\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.icmarkets.com.au\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.icmarkets.com.au\/blog\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.icmarkets.com.au\/blog\/wp-json\/wp\/v2\/comments?post=50471"}],"version-history":[{"count":2,"href":"https:\/\/www.icmarkets.com.au\/blog\/wp-json\/wp\/v2\/posts\/50471\/revisions"}],"predecessor-version":[{"id":50473,"href":"https:\/\/www.icmarkets.com.au\/blog\/wp-json\/wp\/v2\/posts\/50471\/revisions\/50473"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.icmarkets.com.au\/blog\/wp-json\/wp\/v2\/media\/49996"}],"wp:attachment":[{"href":"https:\/\/www.icmarkets.com.au\/blog\/wp-json\/wp\/v2\/media?parent=50471"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.icmarkets.com.au\/blog\/wp-json\/wp\/v2\/categories?post=50471"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.icmarkets.com.au\/blog\/wp-json\/wp\/v2\/tags?post=50471"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}