{"id":71761,"date":"2025-05-21T18:51:35","date_gmt":"2025-05-21T08:51:35","guid":{"rendered":"https:\/\/icmarkets.com.au\/blog\/?p=71761"},"modified":"2025-06-02T20:30:12","modified_gmt":"2025-06-02T10:30:12","slug":"scheduled-system-maintenance-notice","status":"publish","type":"post","link":"https:\/\/www.icmarkets.com.au\/blog\/scheduled-system-maintenance-notice\/","title":{"rendered":"Scheduled System Maintenance Notice"},"content":{"rendered":"\n<p>As part of our ongoing commitment to delivering the best possible trading experience, we would like to inform you of a scheduled system maintenance period:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>From:<\/strong> May 31st, 2025<\/li>\n\n\n\n<li><strong>To:<\/strong> June 1st, 2025<\/li>\n\n\n\n<li><strong>Duration:<\/strong> Approximately 2 days<br \/><br \/><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Services Affected<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Service<\/th><th>Maintenance Time<\/th><th>Updated Server<\/th><\/tr><\/thead><tbody><tr><td>Secure Client Area<\/td><td>31\/05 &#8211; 01\/06<\/td><td>&#8211;<\/td><\/tr><tr><td>MetaTrader 4<br \/>All Servers<\/td><td>31\/05 &#8211; 01\/06<\/td><td>ICMarketsAU-MT4-Live<\/td><\/tr><tr><td>MetaTrader 5<br \/>All Servers<\/td><td>31\/05 &#8211; 01\/06<\/td><td>ICMarketsAU-Live<\/td><\/tr><tr><td>cTrader<\/td><td>31\/05 &#8211; 01\/06<\/td><td>&#8211;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><br \/><br \/>What You Need to Know<\/h3>\n\n\n\n<p><strong>\u2139\ufe0f Maintenance Window:<\/strong> <strong>May 31st \u2013 June 1st, 2025<\/strong> (approx. 2 days)<\/p>\n\n\n\n<p><strong>\u2139\ufe0f Platform Access:<\/strong> During this period, all platform services \u2014 including trading, transactions, and account management \u2014 will be unavailable.<\/p>\n\n\n\n<p><strong>\u2139\ufe0f Risk Management:<\/strong> To effectively manage your positions and associated risks, particularly for cryptocurrencies, please ensure you take any necessary action or adjust your positions before May 31st, 2025.<\/p>\n\n\n\n<p><strong>\u2139\ufe0f Post-Maintenance Access:<\/strong> Once the maintenance is completed, clients will be transitioned to the new trading servers.<br \/><br \/><\/p>\n\n\n\n<p><strong>New Server Details:<\/strong><br \/><br \/><strong>MT4 Server:<\/strong> ICMarketsAU-MT4-Live<br \/><strong>MT5 Server:<\/strong> ICMarketsAU-Live<br \/><br \/><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Important Note<\/h4>\n\n\n\n<p>To continue trading after the maintenance, please ensure you connect to the updated server by searching for it manually and logging in with your existing credentials.<\/p>\n\n\n\n<p>If you choose to download a new version of the trading platform, the updated servers will be available by default.<\/p>\n\n\n\n<p><strong>For MT5 users:<\/strong> please note that upon your first login after the update, you will be prompted to update your password.<br \/><br \/><strong>For MT4 users:<\/strong>&nbsp;Please be informed that after the system upgrade, your trading account password will need to be reset. We recommend doing this through your Secure Client Area before attempting to connect to the new server.<\/p>\n\n\n\n<p><strong>For cTrader users:<\/strong>&nbsp;You will be able to download a new installation of the platform through your Secure Client Area and log in as usual using your CTID credentials.<br \/><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How to Log Into Your MT4 Trading Account<br \/><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">For Desktop\/Laptop<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open your MT4 platform on your device.<\/li>\n\n\n\n<li>Go to the <strong>File<\/strong> menu in the top-left corner.<\/li>\n\n\n\n<li>Select <strong>Open an Account<\/strong>.<\/li>\n\n\n\n<li>Click (<strong>+<\/strong>) and <strong>type<\/strong>: <strong>ICMarketsAU \u2013 MT4 &#8211; Live<\/strong><br \/><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"16\" class=\"wp-image-71867\" style=\"width: 300px;\" src=\"https:\/\/icmarkets.com.au\/blog\/wp-content\/uploads\/2025\/05\/add_new_broker.png\" alt=\"\"\/><\/li>\n\n\n\n<li>Click <strong>Scan<\/strong>.<\/li>\n\n\n\n<li>Select the server and Click <strong>Next<\/strong>.<\/li>\n\n\n\n<li>Enter your Login ID and Password.<\/li>\n\n\n\n<li>Click <strong>Finish<\/strong> to complete the login process.<br \/><br \/><\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">iOS (iPhone\/iPad)<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the MetaTrader 4 app.<\/li>\n\n\n\n<li>Tap <strong>Settings<\/strong> (bottom right).<\/li>\n\n\n\n<li>Select <strong>New Account<\/strong>.<\/li>\n\n\n\n<li>Choose <strong>Login to an existing account<\/strong>.<\/li>\n\n\n\n<li>In the search bar, type <strong>ICMarketsAU<\/strong> and select the server <strong>ICMarketsAU-MT4-Live<\/strong>.<\/li>\n\n\n\n<li>Enter your Login ID and Password.<\/li>\n\n\n\n<li>Tap <strong>Sign In<\/strong>.<br \/><br \/><\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">Android<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the MetaTrader 4 app.<\/li>\n\n\n\n<li>Tap the menu icon (\u2630) in the top left corner.<\/li>\n\n\n\n<li>Select <strong>Manage Accounts<\/strong>.<\/li>\n\n\n\n<li>Tap the &#8220;+&#8221; icon and choose <strong>Login to an existing account<\/strong>.<\/li>\n\n\n\n<li>Search for <strong>ICMarketsAU<\/strong> and select the server <strong>ICMarketsAU-MT4-Live<\/strong>.<\/li>\n\n\n\n<li>Enter your Login ID and Password.<\/li>\n\n\n\n<li>Tap <strong>Login<\/strong>.<br \/><br \/><br \/><\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">How to Log Into Your MT5 Trading Account<br \/><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">For Desktop\/Laptop<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open your MT5 platform on your device.<\/li>\n\n\n\n<li>Navigate to the <strong>File<\/strong> menu in the top-left corner.<\/li>\n\n\n\n<li>Select <strong>Open an Account<\/strong>.<\/li>\n\n\n\n<li>In the search bar, type: <strong>International Capital Markets Pty Ltd<\/strong> and press Enter.<\/li>\n\n\n\n<li>Select: <strong>ICMarketsAU \u2013 Live<\/strong><\/li>\n\n\n\n<li>Choose <strong>Login to an Existing Account<\/strong>.<\/li>\n\n\n\n<li>Enter your Login ID and Password.<\/li>\n\n\n\n<li>Click <strong>Finish<\/strong> to complete the login process.<br \/><br \/><\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">iOS (iPhone\/iPad)<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the MetaTrader 5 app.<\/li>\n\n\n\n<li>Tap <strong>Settings<\/strong> (bottom right).<\/li>\n\n\n\n<li>Tap <strong>New Account<\/strong>.<\/li>\n\n\n\n<li>Select <strong>Login to an existing account<\/strong>.<\/li>\n\n\n\n<li>Search for <strong>ICMarketsAU<\/strong> and choose the server <strong>ICMarketsAU-Live<\/strong>.<\/li>\n\n\n\n<li>Enter your Login ID and Password.<\/li>\n\n\n\n<li>Tap <strong>Sign In<\/strong>.<br \/><br \/><br \/><\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">Android<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the MetaTrader 5 app.<\/li>\n\n\n\n<li>Tap the menu icon (\u2630) in the top left corner.<\/li>\n\n\n\n<li>Select <strong>Manage Accounts<\/strong>.<\/li>\n\n\n\n<li>Tap the &#8220;+&#8221; icon and choose <strong>Login to an existing account<\/strong>.<\/li>\n\n\n\n<li>Search for <strong>ICMarketsAU<\/strong> and select the server <strong>ICMarketsAU-Live<\/strong>.<\/li>\n\n\n\n<li>Enter your Login ID and Password.<\/li>\n\n\n\n<li>Tap <strong>Login<\/strong>.<br \/><br \/><br \/><\/li>\n<\/ol>\n\n\n\n<p>In the meantime, our Support team is available to assist with any questions or clarifications you may have. We thank you for your patience and understanding as we work to enhance your trading environment.<\/p>\n\n\n\n<p>Kind regards,<br \/>The IC Markets Team<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As part of our ongoing commitment to delivering the best possible [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":71762,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[340,197],"tags":[],"class_list":["post-71761","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured-posts","category-trading-schedule"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.icmarkets.com.au\/blog\/wp-json\/wp\/v2\/posts\/71761","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.icmarkets.com.au\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.icmarkets.com.au\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.icmarkets.com.au\/blog\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.icmarkets.com.au\/blog\/wp-json\/wp\/v2\/comments?post=71761"}],"version-history":[{"count":7,"href":"https:\/\/www.icmarkets.com.au\/blog\/wp-json\/wp\/v2\/posts\/71761\/revisions"}],"predecessor-version":[{"id":71874,"href":"https:\/\/www.icmarkets.com.au\/blog\/wp-json\/wp\/v2\/posts\/71761\/revisions\/71874"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.icmarkets.com.au\/blog\/wp-json\/wp\/v2\/media\/71762"}],"wp:attachment":[{"href":"https:\/\/www.icmarkets.com.au\/blog\/wp-json\/wp\/v2\/media?parent=71761"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.icmarkets.com.au\/blog\/wp-json\/wp\/v2\/categories?post=71761"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.icmarkets.com.au\/blog\/wp-json\/wp\/v2\/tags?post=71761"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}