Australian Securities and
ASIC has in place capital adequacy requirements and requires licence holders have in place internal risk management and staff training procedures.
External audits supplement IC Markets’ operational and accounting processes and ensure regulatory compliance.
We are here 24hrs a day Monday to Sunday.
Share Support Center
We are here 9am to 5pm Monday to Friday.
IC Markets is a member of the Australian Financial Complaints Authority (AFCA) (membership number: 13527). AFCA is an approved Australian external dispute resolution scheme that fairly and independently resolves disputes between consumers and financial service providers that are members of AFCA.
IC Markets banks with the National Australia Bank (NAB) a top-tier Australian Banks.
Professional Indemnity Insurance is maintained.
Segregation of Client Funds
When funding your trading account client funds are held in client segregated trust accounts at National Australia Bank (NAB). IC Markets complies with the Australian Client Money Handling Rules and employs strict policies and procedures regarding the maintenance and operation of these accounts.
IC Markets holds client money separately to company funds and does not use these funds for any operational expenses or purposes. Our Product Disclosure Statement outlines our client money handling policies.
In accordance with the Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) Act 2006, IC Markets has its AML/CTF program in place to ensure we comply with AML/CTF legislation. AML/CTF programs are vital in identifying, disrupting and preventing money laundering and terrorism financing. Our Anti-Money Laundering policy outlines the documents that you must provide us before opening an account.